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Title: Technical SupportÂ
About the role
The Customer Support team is adding a Technical Support member to this dynamic group. This individual will represent the company as the first-touch ambassadors, using available tools to help customers quickly find answers to their questions and issues. We are looking for a charismatic candidate with exceptional communication skills, is detailed-oriented, and who finds satisfaction in making customers happy. The right candidate will be able to condense complex instructions into customer-friendly language.
The Responsibilities
Ideal Candidate Qualities
Characteristics of Success
For roles that are based at our headquarters in Milpitas, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future.
Hourly Salary Range- $21-$25
Full Time
$68k-88k (estimate)
01/11/2024
05/10/2024
HERNDON, VA
100 - 200
2018
JORDAN PRICE
$5M - $10M
The job skills required for Technical Support include Technical Support, Troubleshooting, Customer Support, Communication Skills, Leadership, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support job description and responsibilities
A Technical Support provides technical service for computer hardware and software.
02/22/2022: Pine Bluff, AR
Technical support can use a variety of monitoring tools, both offensive and defense.
02/06/2022: Los Angeles, CA
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
02/11/2022: Norfolk, VA
Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
03/14/2022: Omaha, NE
They help resolve hardware, software and other technical problems.
02/08/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support jobs
There’s no one size that fits all flow chart to describe how all companies should structure their technical support.
02/17/2022: Detroit, MI
Others have a robust and organized network ready to deploy for technical support.
01/31/2022: Pittsburgh, PA
Understand the customer’s grasp of technology.
03/31/2022: Denver, CO
Practice fixing common computer problems.
03/26/2022: Gainesville, FL
TAKE A RELEVANT TRAINING PROGRAM.
03/31/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for Technical Support.